Jonathan McGrath

Jonathan McGrath has a diverse work experience spanning different industries. Jonathan began their career in 2007 as a Sonar Technician in the US Navy, where they served as a lead Maintenance Technician and Inventory specialist on the USS Topeka(754). Jonathan was responsible for maintaining records, ensuring all work and maintenance was done correctly, and monitoring and controlling a large inventory of tools and parts.

In 2015, Jonathan joined Best Buy as a Mobile/Connected Home Sales associate, assisting customers with their mobile and home technology needs. Jonathan then moved on to George Lucas Educational Foundation in 2016 as a Technology Manager Assistant. Here, they were responsible for maintaining data and technology for the educational portal used by researchers, teachers, coaches, and students. Jonathan managed workflow to ensure curriculum readiness, created rental processes, conducted user acceptance testing, and provided technical support.

In 2018, Jonathan joined Apple and held various positions throughout their tenure. Jonathan worked as a Technical Specialist, Technical Expert, and Mac Genius, where they provided technical support and expertise to customers. Their responsibilities included troubleshooting, repairing, and educating customers on Apple products and software.

Currently, Jonathan works at Clockwork as a Technical Product Support Specialist, starting their role in May 2023.

Jonathan McGrath's education history includes attending San Francisco State University, although the dates of enrollment are not specified, and obtaining a high school diploma from South Plantation High in 2006. Jonathan then pursued further education at City College of San Francisco from 2013 to 2016, earning an Associate of Arts and Sciences (AAS) degree in Computer Science. There is no information available regarding additional certifications in Quality Assurance.