Pallavi Gautam has over 10 years of work experience in customer success and account management. In 2021, they began their current role as Head of Customer Success at LimeSpot. Prior to this, they were the Customer Success Lead at OrderMetrics (2020), Customer Success Manager at Intuit (2019), Account Manager at Softchoice (2018), Manager, Customer Success at Flipkart (2015), Key Account Manager Lead at Bennett Coleman and Co. Ltd. (Times Group) (2014), and Account Manager at Mirage Media (2010).
Pallavi Gautam has a Master of Business Administration (MBA) from Infinity Business School, specializing in Marketing/Finance. Pallavi also holds a Bachelor of Commerce (BCom) from Delhi University. In addition, they have obtained several certifications from Google, HubSpot, and SEMrush, including Advanced Google Analytics, Google Analytics For Beginners, Google Tag Manager Fundamentals, Inbound, Inbound Marketing, Google Ads Video, SEO Toolkit Exam for Advanced SEMrush Users, and Google Adwords Fundamentals.
November, 2021 - present