HC

Heather Cook

Vice President, STD & Absence Claims at Lincoln Financial Group

Heather Cook is an experienced executive in the field of Short Term Disability and Leave Administration, currently serving as Vice President at Lincoln Financial Group since May 2018. In this role, Heather leads an organization of approximately 1,100 employees across five key locations and is responsible for delivering exceptional service and outcomes. Previously, Heather held the position of Regional Vice President, where successful integration efforts post-acquisition resulted in a unified organization encompassing 300 employees and the absorption of 240 accounts. Prior experience includes a tenure at Liberty Mutual Insurance, where Heather served in various management roles, focusing on operational consistency, regulatory compliance, and the delivery of quality customer experiences. Heather holds an MBA from Wake Forest University and a BS in Psychology from the University of Arizona.

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