Margie Frohlich

Margie Frohlich is a dedicated professional with extensive experience in education, customer service, and data management. Currently serving as a Volunteer Assistant at Lincoln Park Zoo since April 2017, Margie supports the Science & Conservation Departments in maintaining historical animal data and reports. Margie previously held the position of Adjunct Instructor at Auguste Escoffier School of Culinary Arts, teaching Business Communication and Intro to Psychology in the Workplace. Additionally, Margie spent 15 years at The Container Store in a sales role, recognized for exceptional customer service and solution-based selling techniques. Earlier career experience includes serving as an Instructor and Research & Assessment Analyst at the Cooking and Hospitality Institute of Chicago, where Margie evaluated programs and authored course materials. Margie's background also encompasses training roles at Midway Airlines, focusing on customer service and operational procedures. Margie holds a Master of Science in Adult and Continuing Education & Training from Loyola University Chicago and a Bachelor's degree in Psychology from the University of Utah.