Jermaine Muzo

Jermaine Muzo has extensive experience in retail operations, currently serving as Retail Operations Manager at Lindt & Sprüngli since September 2018, with previous roles including Jr. Retail Marketing Manager, Store Manager, and Assistant Store Manager. Prior to this, Jermaine worked at illycaffè from August 2016 to August 2018 as Assistant Store Manager and Allround Barista, coordinating cafe operations and managing staff. Jermaine began a career in retail as a Sales Associate at Bart Smit from January 2009 to December 2016. Educational qualifications include a degree in Manager Retail from OVD/ROC Twente, completed in 2011, and an MBO program at LOI from June 2019 to May 2020.