Tucker Graham

Customer Service Specialist at Linguava

Tucker Graham has a diverse work experience spanning from 2008 to 2017. Starting in 2008, Tucker worked as a Research Associate at Information Specialist Group, where they conducted market research and supervised focus groups. In 2009, they moved on to MDC Research, where they continued to conduct market research and supervise focus groups, in addition to contacting commercial and residential contacts for opinions.

In 2010, Tucker joined Northwest Direct Marketing as a Customer Service/Sales Associate, handling online communications and accepting orders for new cable services. Tucker also provided customer support and processed telephone orders. The following year, they joined LG associates as a Customer Service Scheduler. In this role, Tucker contacted clients regarding regulatory compliance support services, made outbound marketing calls, entered new client doctor information, resolved client issues, and marketed products and services at conventions.

In 2011, Tucker transitioned to Universal Language Service, Inc. as a Data Entry Customer Service representative, before moving on to Erado as an Administrative Assistant in 2012. Tucker then worked at ValueAppeal in a Customer Service role in the same year.

In 2013, Tucker started working at Great American Insurance as a Customer Service representative, processing insurance documents and contacting clients and insurance agents for missing information. Additionally, they joined Pacific Interpreters, a LanguageLine Solutions Company, as a Customer Service representative and Scheduler, connecting clients with interpreters and handling high volume inbound calls and email traffic.

Tucker continued their career at Linguava, starting as a Language Specialist and Scheduling Coordinator in 2015. In this role, they connected clients with interpreters and assisted with other projects. Tucker then transitioned to the role of Office Coordinator in 2016, where they coordinated day-to-day office activities, created reports, processed paperwork, recorded and edited videos, planned events, and scheduled meetings.

Through Tucker Graham's work experience, they have acquired customer service skills, coordination and organization abilities, as well as experience in scheduling, market research, and administrative tasks.

Tucker Graham completed their high school education from Madison High School between 1995 and 1999, earning a High School Diploma. They pursued further education and obtained an Associates Degree in Social Work from McKinley College Online, completing their studies from 2011 to 2013. Tucker then attended Patten University from 2014 to 2016, where they earned a Bachelor's degree in Psychology.

Links

Previous companies

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Timeline

  • Customer Service Specialist

    July, 2015 - present

  • Office Coordinator

    January, 2016