Michelle Klaasen

Michelle Klaasen has a diverse work experience spanning various industries. Michelle currently works as a Senior Product Manager - Research at Link Logistics, where they connect businesses with warehouse spaces to facilitate growth. Prior to that, they worked at LivePerson as a Senior Product Manager, leading the development and go-to-market strategy for a Conversational AI product that gauges automation and operational performance for over 20,000 brands.

Before LivePerson, Michelle was a Senior Product Manager at CIOX Health, where they transformed the company's manual processes into a digital platform for medical release of information. Michelle also managed a team of Product Owners, Technical Writer, and UI/UX Designer to deliver an intuitive product design.

Michelle's experience also includes their role as the Director of Strategy/Product Management at Kabbage, Inc, where they defined the roadmap and managed the money movement infrastructure. Michelle was responsible for bringing innovative products to market and enhancing customer experience.

Earlier in their career, Michelle worked at Strategic Link Consulting as an Operations Manager and Product Manager, where they were involved in technical project management, business analysis, and business process development. Michelle also served as the Manager of Risk/Analytics, overseeing risk modeling and strategic initiatives for multiple online lending clients.

Michelle started their career as an Account Relationship Manager at TranDotCom Solutions, where they managed client relationships and served as a liaison between various departments. Throughout their career, Michelle has demonstrated strong leadership skills, strategic thinking, and a focus on delivering exceptional customer experiences.

From 1999 to 2003, Michelle Klaasen attended Kennesaw State University - Michael J. Coles College of Business. During this period, they pursued a Bachelor of Science degree in Business Administration and Management, with a focus on General studies. No additional information regarding certifications or further education is provided.