Cynthia Brown is an experienced program and project management professional with extensive expertise in business process management and operations. Currently serving as the Manager of Program Management, Business Process Management, Operations, and Implementation at Link Oregon since February 2021, Cynthia aligns program objectives with organizational strategic goals. Prior roles include Program Management Office Manager at t3 Broadband, where significant improvements in project delivery and customer satisfaction were achieved, leading to substantial revenue growth. Previous experience at Windstream involved developing Continuous Improvement business processes to enhance efficiency and customer engagement, while roles at XO Communications focused on technological product development and project management during pivotal organizational changes. Education includes studies at Dallas College North Lake Campus.
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