Johan Madrid

Johan Madrid has a diverse work experience spanning several companies. Johan began their career as a Field Support Specialist at Hewlett Packard Enterprise in 2016, where they provided technical support in various countries and monitored the infrastructure and systems for the Mondelez account.

In 2017, Johan joined Mondelez International as a Sales Operations Business Analyst. In this role, they were responsible for updating, monitoring, and controlling reports and processes, ensuring data integrity and timely delivery. Johan also supported business management and monitored sales KPIs across Central America and the Caribbean markets.

From 2019 to 2020, Johan worked at Link Revenue Resources, LLC as a Business Intelligence Developer. Johan collaborated with business users to gather requirements and translate them into technical specifications. Johan also played a key role in evaluating BI platforms and developing BI strategies for the organization.

At Link Revenue Resources, LLC, Johan advanced to the role of Business Intelligence Manager in 2021. In this position, they led a team responsible for designing, developing, and deploying key reporting and analysis solutions. Johan focused on transforming the organization's ways of working, aligning finance and operations through an integrated KPI scorecard.

Overall, Johan Madrid's work experience showcases their expertise in business intelligence, data analysis, and technical support, with a strong track record of driving business transformations and supporting decision-making processes.

Johan Madrid's education history includes attending the Universidad Latina de Costa Rica in 2014, where they pursued a degree in Computer Engineering. In 2015, they enrolled at the Universidad de Costa Rica UCR, focusing on studying CISCO CCNA. Currently, Johan is pursuing a degree in Python and computer programming at the Tecnológico de Costa Rica, with an expected completion date in 2022.