Heather Wintermantel is an accomplished leader in customer experience management with extensive experience across multiple industries. Currently serving as the Head of Customer Experience Enablement at LinkedIn, Heather manages a 50-person global team while enhancing productivity and effectiveness within the post-sales customer lifecycle for approximately 3,000 customer-facing professionals. Previously, at Zendesk, Heather was instrumental in developing strategies for customer engagement, nurturing a high-performing team, and significantly improving onboarding and adoption for over 110,000 clients. Heather's career includes leadership roles at Salesforce, Adobe, and Hewlett Packard Enterprise, where Heather consistently drove notable revenue growth and customer retention. Heather holds a Bachelor of Arts in International Relations with a minor in Socio-Cultural Anthropology from the University of California, Davis.
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