Mariana Simizu is a seasoned professional with over 20 years of customer service experience, including 12 years in leadership roles. Currently serving as a Senior Manager of Premium Support at LinkedIn, Mariana leads a team of managers and consultants focused on enhancing member experiences and operational efficiencies. Previously, Mariana held various managerial positions at Facebook, where they supervised large teams and implemented effective training and quality management programs. Mariana also possesses a Bachelor's degree in Business Administration with a major in Marketing and an MBA from New York University.
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