Shubha Rao

Shubha Rao is an accomplished business leader with extensive experience in support strategy, operations, and customer experience across prominent technology companies. Currently, Shubha serves as the Director of Support Strategy & Ops at LinkedIn since August 2021. Prior to LinkedIn, Shubha held leadership roles at Uber, overseeing strategy and planning for the North American community operations and leading customer experience transformation initiatives. Shubha's career also includes significant positions at Dell, Bain & Company, Intel Corporation, and Deloitte Financial Advisory Services, where expertise spanned strategic transformations, corporate strategy development, and financial analysis in complex litigation cases. Academically, Shubha earned an MBA in Finance & Strategy from Emory University, a certification in Business Analytics from The Wharton School, and a Bachelor of Science in Accounting from Georgetown University.