Łukasz Król

Łukasz Król has extensive work experience in various roles. Łukasz is currently serving as an L1 Technical Support Specialist at Linker Cloud, where they provide technical assistance to domestic and international clients. Their responsibilities include remote troubleshooting, incident reporting, knowledge base article writing, and facilitating user interaction with Linker Cloud tools. Łukasz utilizes tools such as Jira Service Desk, Confluence, Microsoft Teams, TeamViewer, and AnyDesk for client support.

Prior to this, Łukasz worked as a Customer Success Specialist at Surfer, where they provided instant support to individual and institutional customers. Their tasks included troubleshooting, SEO advisory, bug reporting, user account and subscription management, as well as invoicing. Łukasz also contributed to the Knowledge Base, improved user experience, and used tools like Zendesk, Zoom, Google Meet, and Loom for communication and tutorials.

Łukasz also gained valuable experience as a Business Tourism Specialist/Incentive Travel Project Manager at Von Quintus Incentive & VQ Adventure Club from 2013 to 2021. Additionally, they worked as a Sales and Business Support Specialist at Ski Planet sp. z o.o. sp.k., an Event Management Consultant at Multum PR, and a Business Tourism Assistant at Just Fly Incentive. Łukasz started their career as a Hotel Restaurant Manager/Hotel Deputy Manager at Ardennan House Hotel.

Łukasz Król completed their Bachelor's Degree in TEFL (Teaching English as a Second or Foreign Language) from the Language Teachers' Training College in Opole in the years 2000 to 2003. Following this, they pursued a Master's Degree in Cultural Studies of English-Speaking Countries from Uniwersytet Opolski between 2004 and 2006.