Kelly Shively is an accomplished professional with extensive experience in billing and sales operations, currently serving as the Director of Billing and Sales Operations at Liongard since January 2021. In this role, Kelly drives strategic initiatives to enhance billing processes and streamline sales operations, collaborating with various teams to develop market-specific business models. Prior to Liongard, Kelly held the position of Revenue & Billing Operations Manager, where data analysis and strategic support were integral to improving financial operations. Kelly’s career also includes significant roles at MRI Software as the Manager of SaaS Services, where responsibilities included collecting product requirements and optimizing employee productivity, and at ConnectWise as Senior Manager of Business Operations, leading operational improvements across billing and reporting. Earlier experience includes serving as Compliance & Operations Assistant at The Fountain Group. Kelly holds a Bachelor's degree in Psychology from Otterbein University and a Licensure for Early Childhood, Elementary Education, and Teaching from Notre Dame College.
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