Nicole Sult is the Vice President of Customer Experience at Lippert. Nicole leads strategic efforts to enhance global customer experiences in both B2B and B2C sectors. With a background in customer service operations and business management, Nicole has a track record of implementing successful customer engagement strategies. Nicole has played key roles in launching consumer communities, reimagining marketing programs, and overseeing contact center operations. Their expertise in process improvement and vendor relationship management has resulted in cost savings and increased financial return on defective products. Nicole's commitment to enhancing customer satisfaction and streamlining service delivery is evident throughout their career in various leadership roles.
October, 2021 - present
January, 2020
July, 2014
January, 2014