Mark M.

Mark M. has a diverse work experience that spans over a decade. Mark has worked as an Information Technology Contractor at Liquidnet and Clarksons Platou, and as a Desktop Support Analyst at Comic Relief. At Comic Relief, they provided second-line support for desktop/laptop/tablet applicants, optimized Windows 7 images for HP840 G3 laptops, administered mobile devices on both iOS and Android platforms, troubleshooted printers, configured new client hardware and software, and assisted the Service Delivery Manager in IT initiatives. Mark also worked as a Desktop Support Engineer at Shawbrook Bank, where they provided technical support. At Merill Lynch, Mark served as an HP Build Engineer/Room Team Lead, managing a team of three engineers and ensuring hardware was ready for deployment. Mark also worked as an HP 2nd Line Support Engineer at Bank of America Merrill Lynch, troubleshooting and resolving hardware/software faults and providing technical support for desktop and laptop issues. Mark's earlier work experience includes a role as a Technical Support Analyst at Cancer Research UK. Their work experience showcases their expertise in IT support and management.

From 2000 to 2002, Mark M. attended the University of West London, where they pursued a Bachelor of Science degree in Information Systems Honours. Their field of study was Business IT.