John Bernhardt

John Bernhardt is a seasoned technical support professional with extensive experience in client services and technical analysis. Currently serving as a Senior Technical Support Analyst at Listrak since May 2021, John previously held multiple roles at ConnectYourCare from December 2015 to April 2021, including Technical Services Administrator and Client Services Administrator, where John was instrumental in issue resolution and data analysis utilizing SQL for reporting improvements. John's earlier experience includes corporate training, quality assurance, and customer service roles at The Jay Group, as well as a position as a Mathematics Tutor at Community College of Philadelphia. John holds an Associate of Arts degree in Secondary Education and Teaching from Community College of Philadelphia.