Nicole Carol Swift

Nicole Carol Swift currently serves as the Director of Customer Experience at Litmus, where Nicole Carol has been instrumental in leading customer support teams and enhancing data-driven insights since August 2016. Nicole's extensive experience in customer support includes roles as Senior Manager and Manager, emphasizing the management of remote teams and improvement of support processes. Prior to Litmus, Nicole held various marketing and client services positions at Spiceworks and Durik Advertising, where responsibilities included managing email marketing campaigns and client relationships. Nicole holds a BA in Communication from The University of Tennessee at Chattanooga and has studied at Universidad de Granada.