Sowmya Ramesh Kumar

Sowmya Ramesh Kumar is a seasoned professional with extensive experience in customer success and business development across various sectors. Currently serving as Manager of Customer Success at LitmusWorld since August 2025, Sowmya has previously held significant roles including Senior Manager - Enterprise Segment at Kapture CRM, Manager of Sales Development at Zendesk, and Manager of Business Development at Kapture CRM. Prior experience includes pivotal positions at SAP, where Sowmya managed digital customer research and account profiling, and at Tesco Bengaluru as an Operation Officer focused on merchandise planning. Sowmya holds an MBA in Marketing from Annamalai University and a Bachelor's degree in Accounting from Jyothi Nivas College.