Lindsay O'Neill

Lindsay O'Neill is an experienced professional in incident management and IT service support, currently serving as Incident Management Lead at Littlefish since June 2020. Prior to this role, Lindsay held positions as Incident Manager and IT Service Desk Analyst at Punch Pubs & Co from September 2016 to June 2020, and as a Quality Analyst at RWE npower from December 2014 to September 2016, focusing on root cause analysis and project support. Earlier career experience includes working as Parts Admin at RWE npower, providing part ordering and customer contact services. Lindsay's educational background includes a Diploma Level 2 in Business Administration and Customer Service, and various qualifications in IT and performance transformation, with recent studies completed in 2021.