Littlefish
Natasha Phillipson is a seasoned professional in IT service delivery and account management, currently serving as Senior Account and Process Improvement Manager at Littlefish since November 2021, with prior roles including Senior Service Account Manager and Service Account Manager. Natasha boasts extensive experience, having held the position of Group Services Delivery Manager at The Restaurant Group plc and various managerial roles at Littlefish (UK) Ltd, where key responsibilities included managing incidents, team performance, and ensuring compliance with service level agreements. With a strong technical foundation developed as a Technical Manager at Custard Technical Services and earlier positions in IT support and customer service, Natasha has achieved notable milestones such as obtaining ISO27001 accreditation and maintaining a swift incident response rate. Additionally, Natasha's diverse background encompasses roles in security and outdoor activity instruction, further highlighting a multifaceted skill set.
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Littlefish
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Littlefish is a multi-award-winning Managed IT Services Provider that continues to grow consistently and significantly through tangibly delivering on our promises of enhanced user experience, improved customer satisfaction and achieving authentic business value for our customers. Having disrupted the large multi-billion pound managed service providers by delivering consistent service excellence, Littlefish has now built a comprehensive cyber security portfolio, disrupting this marketplace and the cyber focused businesses that operate within it. Littlefish offers a comprehensive range of managed IT, cyber security, cloud and IT consultancy services across the UK to help your organisation gain competitive advantage from your investments in IT. Delivered by a highly skilled and experienced team, we offer enterprise-ready services to satisfy the scale of any business, while always maintaining an intimate, user-focused approach.