Ryan Marks is a Senior Service Desk Engineer at Littlefish, where responsibilities include assisting customers with queries via phone, live chat, and email, as well as prioritizing, progressing, and monitoring IT incidents and requests. Previously, Ryan held the position of Service Desk Engineer at the same company. Prior experience includes serving as IT Technical Support at Smellie Savage Computers Ltd, focusing on the setup, deployment, and management of Windows servers and client backups. Ryan obtained education from Remit IT Academy and Rushcliffe School.
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