Raphaela Mourão de Souza has held various roles in the field of Marketing and Customer Relationship Management, with experience in crafting and executing strategies to enhance customer retention and drive revenue. Raphaela has worked in companies such as Liv Up, Remessa Online, Atlas Quantum, Cabify, and Easy Taxi, focusing on developing user journeys and lead generation strategies. Raphaela holds a Bachelor's Degree in Public Relations, Advertising, and Applied Communication from ESPM Escola Superior de Propaganda e Marketing.
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