Chet Reid has a diverse work experience spanning multiple industries. Chet is currently serving as the Senior Manager Member Support at Lively, Inc. since April 2021. Prior to that, they worked as the Customer Care Center Supervisor at ConnectYourCare from July 2020 to February 2021. From November 2019 to March 2020, they served as the Client Success Manager at Verified First. Chet also worked as the Enterprise Account Manager at AgentCubed from May 2018 to November 2019 and as the Client Services Manager at Paylocity from August 2016 to October 2017.
Before transitioning to the corporate world, Chet gained valuable experience in the customer service industry. Chet served as the Customer Care Manager at DIRECTV from October 2015 to July 2016. Prior to that, they worked as the Phonathon Manager at Boise State University from September 2013 to October 2015. Chet also held the position of Guest Service Manager at The Walt Disney Company from February 2012 to September 2013 and Assistant Front Office Manager at Gaylord Entertainment from March 2011 to August 2011.
Chet's early career began in the operations department at SeaWorld Parks & Entertainment, where they served as an Operations Manager from June 2001 to December 2010. Throughout their work experience, Chet has demonstrated strong leadership skills and a passion for customer satisfaction.
Chet Reid attended Brevard College and obtained an Associate of Arts - AA degree in Business Administration and Management, General, which was completed in 1989. Prior to attending college, Chet also attended Rockledge High School, although specific details about the duration and degree obtained are not provided.
April, 2021 - present
Manager Customer Experience & Special Events at Emory University
Director Client Management at Microsoft
Senior Technology Operations Manager, Support Tools & Systems at Etsy
Director, Partner Success at Autodesk
Client Manager at Allied Universal
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