Jackie Ha

Jackie Ha has a diverse work experience spanning several industries. Jackie is currently working as a Fraud Manager at Lively, Inc. since May 2022. Prior to that, they worked as a Risk Management Analyst at Cash App from July 2021 to May 2022. Jackie also served as a Data Analyst at Airship from June 2020 to July 2021 and as a Risk Analyst at Azlo from February 2019 to March 2020.

Before transitioning into risk management and data analysis roles, Jackie worked at Creative Market as a Support and Fraud Specialist from May 2018 to February 2019. Jackie also worked as a Customer Support Specialist at the same company from June 2015 to May 2018. Jackie gained experience in user operations and customer service as a Senior User Operations Associate at Yelp from March 2013 to May 2015.

In addition, Jackie has worked in various other positions earlier in their career. Jackie worked as a Barista at Starbucks for a brief period in early 2013. Jackie also held seasonal positions as a Quality Control Associate at Minted in November and December 2012. Furthermore, they gained professional experience as a Global Access to Medicines Intern at Public Citizen from June to August 2012.

Jackie's earliest work experience was as a Student Assistant at The History Project at UC Davis from May 2010 to June 2012, where they assisted with various tasks.

Overall, Jackie Ha has developed a strong background in fraud management, risk analysis, data analytics, and customer support throughout their professional journey.

Jackie Ha obtained a Bachelor of Science (B.S.) degree in Neurobiology, Physiology, and Behavior from the University of California, Davis in 2012. Jackie also earned a Bachelor of Arts (B.A.) degree in History from the same university in the same year. In terms of certifications, they completed the "COVID-19 Contact Tracing" course through Coursera in June 2020 and acquired the "The Complete SQL Bootcamp" certification from Udemy in January 2019. Additionally, they have taken courses in "Intermediate Python for Data Science" and "Introduction to Python" through DataCamp, although the specific months and years of completion are not provided.