James Parkin

James Parkin is an experienced professional currently serving as an Enterprise Client Partner (Senior Account Executive) at LivePerson since November 2018, where responsibilities include developing strategic plans to deliver LLM and NLU-driven AI solutions to large enterprises in Australia. Previously, James held roles as ANZ Regional Lead for Customer Success and Senior Customer Success Manager at LivePerson, focusing on consulting for major enterprise brands and guiding transformation with conversational SaaS solutions. Prior experience includes positions as Senior Management Consultant and Management Consultant at Capgemini Invent, leading strategic consulting programs across various sectors including Financial Services and Government. Earlier career roles include Automation Project Manager at Ocado Engineering and Supply Chain Analyst at Gist. James holds a 1st Class Honours degree in Geography from the University of Nottingham.