Leigh Ann Lilly

Leigh Ann Lilly currently serves as AVP of NA Financial Services, Insurance, and Auto at LivePerson, leading a team to enhance customer experience and agent operations through Conversational AI. Previously, Leigh Ann held roles at LivePerson focusing on Strategic Healthcare, addressing the digital transformation needs of healthcare organizations. From June 2019 to January 2022, Leigh Ann worked at Salesforce as an Account Director and Strategic Account Manager, helping large enterprises improve customer interactions. Prior experience includes a significant tenure at Gartner as a Senior Account Executive and Account Executive, specializing in technology solutions for various enterprises. Leigh Ann earned a Bachelor of Science degree in Marketing Management from Florida Gulf Coast University.