Ben Cross

Ben Cross is an ICT Technical Analyst at Liverpool City Council, with a focus on providing 2nd Line ICT Support to a wide range of staff, including local councillors. Ben has experience in various roles within the ICT field, having transitioned from an ICT Technical Professional in both general support and SAP application support to the current position. Prior to working at Liverpool City Council, Ben completed an apprenticeship at Liverpool Direct Limited and gained practical experience as a Computer Technician at Knowsley Community College. Educationally, Ben holds an MSc in Internet Computing and a BSc in Computing, along with various qualifications in Information Technology. Additionally, Ben maintains a personal blog focused on professional content.