Steven Taylor is a seasoned professional with extensive experience in visitor services, employee engagement, and diversity consultancy. Currently serving as the Visitor Services Supervisor at Liverpool City Council since September 2024, Steven previously held various roles at Inclusive Employers, including Members' Services Manager and Inclusion & Diversity Consultant. Additional experience includes serving as Employee Engagement Officer at Chester Zoo, Employee Experience Advisor and HR Advisor at Merseyrail, and multiple positions at National Museums Liverpool, ranging from HR Coordinator to Visitor Assistant. Steven's professional background is complemented by counselling roles at ChildLine and The Fresh Air Fund. An education in Education with Childhood & Youth was obtained from Liverpool Hope University, reinforcing a strong foundation in working with diverse populations.
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