Christophe Bauda

Christophe Bauda is an experienced customer support and operations professional with a strong track record in enhancing customer satisfaction and team performance. Since April 2020, Christophe has served as the Team Leader for Customer Support EMEA at Livestorm, following a role as a Customer Success Champion at Jungle Scout, where impressive metrics like a 20% increase in customer retention and consistently high CSAT ratings were achieved. Prior to these positions, Christophe held managerial and specialist roles at LUX* Resorts & Hotels, Emirates, and other companies, demonstrating expertise in team leadership, revenue growth, and customer service excellence. Educational credentials include a degree in Business Administration from Charles Telfair Institute and a Licence in Modern Literature and Communication from Université de La Réunion.