Libby Edwards

Libby Edwards is a seasoned professional with extensive experience in conduct, compliance, and operational risk management, primarily within Lloyds Banking Group. Libby holds the position of Conduct, Compliance and Operational Risk Senior Manager for PCA and Payments Product and has previously served as Senior Conduct Compliance and Operational Risk within the Chief Operating Office. Additional roles include Head of Conduct Improvement and Manager of Customer Outcomes in Group Operations. Libby's earlier career at Lloyds Banking Group also encompassed responsibilities as Verification & Assessment Manager, Investigation and Strategy Lead, and Customer Contact Strategy Manager.