Gabriel Alvarez

Gabriel Alvarez has extensive work experience in the field of information technology and support. In their most recent role as the Information Technology Service Desk Team Lead at LMI Technologies, they are responsible for leading the service desk team. Prior to this, they held various IT support specialist positions at LMI Technologies.

Before joining LMI Technologies, Gabriel worked as an IT support professional at OCE Display Graphics Systems, where they provided support to internal users and tracked requests using Help Desk software. Gabriel also has experience as a lab assistant at Dolby Canada, where they assisted with lab organization and performed optical measurements.

Additionally, Gabriel has worked as an inventory clerk and shipping/receiving associate at Critical Environment Technologies Canada Inc. and Critical Environment Technologies, respectively. Gabriel has also worked as a hardware/software systems integrator at Kodak Graphic Communications Canada Co, where they were involved in server assembly, configuration, and testing.

Earlier in their career, Gabriel held roles such as warehouse supervisor at Recreation Outfitters Inc and entertainment associate at Superclubs Breezes Hotel.

Overall, Gabriel Alvarez's work experience highlights their expertise in information technology support, service desk management, lab assistance, inventory management, and server integration.

Gabriel Alvarez has a Diploma in Networking Administrator (Microsoft) from the British Columbia Institute of Technology, obtained from 2004 to 2008. Gabriel also has a Bachelor's degree in Electrical Engineering from the University of Central de la Vilas, obtained from 1989 to 1994.

In terms of additional certifications, Gabriel has obtained several certifications such as MCPS: Microsoft Certified Professional, MCTS: Windows 7, Configuration, and Microsoft Certified Technology Specialist: Windows 7 Configuration, all from Microsoft in 2015. Gabriel also completed various courses on Coursera, including Leadership and Emotional Intelligence, Planning for a Google Workspace Deployment, and Command Line in Linux, among others. Gabriel completed these courses between 2021 and 2023.

Additionally, they completed a StormWind Studios Course in VMware vShpere ICM v6.5 for the Real Word in 2019.