Theresa Pham

Chief Product Officer at Loadsmart

Theresa Pham has an extensive and diverse work experience. Theresa is currently serving as the Chief Product Officer at Loadsmart, a logistics solutions provider. Theresa is responsible for automating freight pricing, booking, and shipping processes. As a thought leader, they report directly to the President.

Before Loadsmart, Theresa held the role of Executive Vice President of Product & Design at Olo, a leading digital ordering and delivery platform for the restaurant industry. Theresa played a crucial role in developing and managing enterprise-grade software and was a significant influencer in the Olo Executive Team.

Prior to Olo, Theresa served as the COO and Head of Product Management at Chaos Commerce, an eCommerce business. Theresa spearheaded various selling channels, including custom websites, mobile shopping apps, and third-party marketplaces. Additionally, they enhanced the company's product selection through private-label brands sourced from China.

Theresa also had substantial experience at Amazon, where they performed in leadership positions in both consumer/vendor experience and eCommerce platforms. Theresa contributed to product and program management, showcasing their expertise in these areas.

Earlier in their career, Theresa worked as a Manager of Systems & Process Assurance at PricewaterhouseCoopers LLP, where they gained valuable experience in systems management and auditing.

Overall, Theresa Pham has a proven track record of leadership and strategic decision-making across different industries, specifically in logistics, restaurant technology, eCommerce, and systems management.

Theresa Pham holds a Bachelor of Arts (BA) degree from Seattle University. Additionally, they have certifications as a Certified Information Systems Auditor (CISA) and as a Certified Public Accountant (CPA), licensed in Washington State.

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