Loake Shoemakers
Suzie Muir is an experienced customer service and account management professional with a demonstrated history of successfully managing client relationships across various industries. Currently serving as Head of Customer Service at Loake Shoemakers since February 2019, Suzie oversees operations in a family-owned footwear company known for its heritage and craftsmanship. Prior to this role, Suzie was a Client Account Manager at Engine Creative, collaborating with notable brands such as Facebook and Tesco. Additional experience includes positions as Client Care Manager at Ruddle Merz Ltd and Client Services Manager at Clarity Credit Management, where Suzie managed a diverse portfolio of clients from blue-chip companies to SMEs. Suzie completed education at Lodge Park Technology College from 1993 to 2000.
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Loake Shoemakers
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Started by three brothers John, William, and Thomas, the Loake family business has been making traditional shoes in Northamptonshire, England since 1880. Today, 140 years later, our legacy as manufacturers of fine footwear lives on. From the design bench to the finishing room, each pair of Loake shoes is carefully crafted with an uncompromising attention-to-detail and infused with the individual flair, personality, and magic of our dedicated makers. The famous Goodyear construction for which we are known is a traditional and intricate process, with origins that can be traced back over 300 years. Each pair takes up to 8 weeks to produce. Despite our notable heritage however, Loake is very much a forward-looking company. From championing high quality materials and constructions that are built-to-last, to offering expert shoe care advice and an in-house repairs service, we strongly believe if you look after your shoes, they’ll look after you. Our sustainable journey has also seen us actively explore new approaches to further improve our footprint and impact on the planet around us. Our aim is simple: to craft the most timeless, comfortable, and durable shoes for everyday wear and special occasions. Over the past few years, we have complemented our classic designs with a range of luxury casuals. So, whatever, you’re doing, if you want to make a good impression, the smart choice will always be a pair of Loake shoes. Loake Shoemakers: Timeless Style, Built to Last