Rocio Ruiz's work experience begins with their role at LoanPro as a Scrum Master, Project Manager, and Process & Policies specialist. Rocio started in January 2020 and is currently employed there. Previously, they worked as an HR Manager at Universidad Tecnologica de Hermosillo from November 2015 to January 2020. Before that, Rocio was a Software Manager at Lógica Interactiva from March 2015 to November 2015. Rocio worked closely with upper management, customers, sales, design, developers, and production to ensure customer satisfaction. Rocio managed multiple projects simultaneously and gathered requirements from leads or clients to determine project feasibility. From June 2011 to October 2014, Rocio was a Program Manager at Tiempo Development. Rocio managed various software and web development programs and projects for different clients, serving as the first point of contact between stakeholders and development teams. Finally, Rocio began their career at Teleperformance as a Customer Service Representative from October 2010 to January 2011 and later transitioned to a Desktop Engineer role from January 2011 to June 2011.
Rocio Ruiz obtained a Bachelor's degree in Computer Systems Engineering from the Instituto Tecnologico de Hermosillo, graduating between the years 2003 and 2009. Prior to that, between 2000 and 2003, they attended Instituto Soria, although there is no information available regarding any degree or field of study during this period.
In addition to their formal education, Rocio Ruiz obtained the Scrum Master Accredited Certification from the International Scrum Institute in March 2013.
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