Monique van Hartingsveldt

Monique van Hartingsveldt is an accomplished professional in hospitality training and instructional design, currently serving as the Product Owner for Subscriptions Content at Lobster Ink since March 2021. Monique develops strategic content roadmaps and leverages data insights to enhance content quality. Previous roles include Lead Instructional Designer and Manager at Lobster Ink, where Monique crafted custom learning solutions for various clients and aligned stakeholder goals during project development. At The Palms Hotel & Spa, Monique managed training for over 350 team members and oversaw a renovation project as Interim Director of Engineering. Additional experience includes roles at ALICE and Coyle Hospitality Group, where Monique drove client success and quality assurance initiatives. Monique's educational background includes a Bachelor of Science in Hotel Administration from Cornell University and a Master of Science in Innovative Hospitality Management from Hotel Management School Maastricht.