Juan Carlos M. worked as an Information Technology Support Engineer at Lodgify starting in August 2021. In this role, they were responsible for managing the service directory and applying security policies to users. Juan Carlos also configured and secured Windows and Apple devices, implemented Single Sign-On for applications, and automated deployments. Additionally, Juan Carlos worked with the 3CX VOIP system, handling tasks such as configuring SIP trunks and managing the directory. Juan Carlos also dealt with Forti equipment, including purchasing, installation, and basic troubleshooting. In terms of IT support, Juan Carlos helped users with daily troubleshooting, responded to cyberattacks, and resolved hardware and software issues. Prior to their current role, Juan Carlos volunteered as a Monitor de lleure at Fundacio la Vinya / CASAL "AL VENT!" in 2010. During this time, they designed and implemented extracurricular activities for a specific group and collaborated with the organization to ensure their successful execution.
Juan Carlos M.'s education history is as follows:
From 2023 to 2033, Juan Carlos M. studied Introduction to Google Workspace Administration at Coursera, focusing on the field of Google Workspace.
In 2021, Juan Carlos M. attended the Cisco Networking Academy and obtained a degree in CCNA, specializing in System, Networking, and LAN/WAN Management/Manager.
Also in 2021, Juan Carlos M. pursued a degree in CCNA Cyber Ops from the Cisco Networking Academy, with a focus on Computer and Information Systems Security/Information Assurance.
From 2019 to 2021, Juan Carlos M. studied Network engineer management at the Institut Obert de Catalunya (IOC), concentrating on Network and System Administration/Administration.
Between 2013 and 2015, Juan Carlos M. attended the Universidad Nacional de Educación a Distancia - U.N.E.D., where they obtained a Bachelor of Philosophy, specializing in Philosophy.
In 2012, Juan Carlos M. enrolled at Escola Educa and completed a program to become a Director de Lleure, focusing on Education.
In 2011, Juan Carlos M. studied at Escola Educa and obtained a degree as a Monitor de Lleure, also in the field of Education.
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