Jessica Cooper

Customer Success Lead at Lodgistics

Jessica Cooper has three years of work experience. Jessica began their career in 2018 as a Client Communication Coordinator at Bailey's Fine Jewelry, where they were responsible for maintaining direct communication between the company and patrons to ensure the best customer service experience in the country. Jessica also assisted with Marketing and E-Commerce tasks. In the same year, they started as a Support Specialist at the Autism Society of North Carolina. In 2019, they took on the role of E-Commerce Coordinator at Bailey's Fine Jewelry, where they handled the day to day operations of the website and virtually provided the best customer experience in the country for online patrons. In 2020, they became a Sales Support at Bailey's Fine Jewelry, utilizing their communication skills, time management, and personality to ensure patrons received the best customer service in the country. In 2022, they began working as a Customer Success Associate at Lodgistics.

Jessica Cooper obtained a Bachelor's degree in Communication and Media Studies from East Carolina University in 2020. Jessica attended East Carolina University from 2016 to 2020. In addition, they obtained a Standard First Aid, CPR and AED certification from the Autism Society of North Carolina in April 2018.

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