Giacomo M. Mansanti

Giacomo M. Mansanti is a seasoned professional with extensive experience in client relationship management and omnichannel strategies within the luxury sector. Currently serving as the Head of CRM & Clienteling EMEA at Loewe since May 2024, Giacomo previously held the position of Global Client Engagement & Omnichannel Senior Manager at Piaget from November 2021 to April 2024. Prior roles at Gucci spanned from February 2013 to November 2021, where responsibilities included Global Client Development Manager and various CRM and clienteling positions focused on the Middle East and Africa. Giacomo began a career in marketing as an Assistant Product Manager at L'Oréal in 2012. Educationally, Giacomo holds a CEMS-MIM from Rotterdam School of Management, Erasmus University, an M.Sc. in Management from Università Bocconi, and a B.Sc. in Economics and Business from Università degli Studi Milano-Bicocca, complemented by a summer program in Financial Statement Analysis at National Chengchi University and City University of Hong Kong.