Roger Cristian Almeida

Roger Cristian is a Customer Experience Analyst at Jusbrasil since April 2022, focused on enhancing user experiences and contributing to platform development. Concurrently, Roger serves as an iGaming QA Tester for VaiDeBob, ensuring quality control of the website. Previous roles include Customer Support Agent at EVO | W12, where Roger provided support via chat and ticketing systems, and customer support across multiple channels at Mercado Livre. Prior experience includes sales consulting at Vivo (Telefônica Brasil). Roger holds a Bachelor's degree in Administration, Accounting, and Finance from Estácio and is currently pursuing a technical course in Teaching English as a Second Language at Wise Up. Proficient in various tools such as Google Data Studio, Microsoft Excel, and Zendesk, Roger emphasizes a strong background in customer service and support.