Matheus Garcia

Matheus Garcia's work experience begins in 2012 as an Auxiliar de Escritório (Office Assistant) at Santo Anjo da Guarda Ltda. Matheus then worked as an Estagiário Administrativo (Administrative Intern) at Banco do Empreendedor, where they gained experience in customer service, microcredit sales, and financial reporting. After that, Matheus worked as an Estagiário Financeiro/Administrativo (Financial/Administrative Intern) at Almeida Junior Shopping Centers, where they focused on contract management and performance analysis.

In 2017, Matheus joined Podium Rent a Car, where they worked as an Administrativo (Administrative Assistant), implementing new systems and improving processes. Matheus also worked as a Customer Success Manager at My Smart Clinic, a SaaS startup, where they developed and structured a new department.

From 2018 to 2021, Matheus worked at Softplan, starting as an Implemetation Success Manager and later transitioning to a Customer Success Manager role. Matheus was responsible for onboarding clients, providing training, and analyzing trial behavior. Matheus then joined Turivius in 2021 as a Customer Success Manager, handling revenue operations and customer satisfaction.

Most recently, Matheus joined Logcomex in 2023 as part of the CS Operations team.

Matheus Garcia completed their Bachelor's degree in Administration from Universidade Federal de Santa Catarina from 2015 to 2019. In addition to their degree, they obtained several certifications including "Business Intelligence: Introdução à inteligência empresarial" from Alura Cursos Online in May 2020, "Power BI Aplicado a Problemas Reais - Métricas + KPI's" from Leonardo Karpinski | Mestre Power BI in May 2020, "Customer Success Manager: Foundations to your CSM career" from Udemy in March 2018. Matheus also completed "Modelo de Excelência em Gestão" from Fundação Nacional da Qualidade and "Startup de A a Z" from StartSe, although the specific details regarding the month and year of completion for these certifications are not provided.