Vanessa Roggero

Vanessa Roggero has experience in customer success, support, pre-sales, and trade analysis roles. Vanessa has worked at Logcomex, Comexpert Neutral Solutions, TCP Terminal de Contêineres de Paranaguá, and various educational institutions. Vanessa's responsibilities include managing accounts, identifying opportunities for upselling, conducting training sessions, analyzing customer health scores, and improving customer retention. Vanessa is also experienced in technical support, API testing, and analyzing customer satisfaction levels. Vanessa is currently pursuing a degree in Processos Gerenciais at the Universidade Positivo.