Shawn Wilson has a diverse and extensive work experience in the field of IT. Shawn started their career in 2001 as a Network Management Specialist at OneNet Communications, where they were responsible for real-time monitoring and maintenance of multiple mail, web, and DNS servers. Shawn also handled customer and internal support calls.
In 2002, Shawn joined Time Warner Cable Business Class as a Network Support Specialist. Their role involved handling customer calls and troubleshooting problems on both HFC and Fiber networks. Shawn was also responsible for equipment swaps and special projects for high-end customers. Later, they became a Systems Administrator at the same company, where they designed comprehensive web-based tools for the South West Ohio division and maintained various servers running different operating systems.
In 2007, Shawn joined Student Loan Xpress as a Unix Engineer and Assistant Network Engineer. Shawn worked in this role until 2009.
Since 2009, Shawn has been working at LTI (Logic Technology Inc.) as a Technical Director. Shawn has held roles as a System Administrator and Storage Administrator. As a Technical Director, they are responsible for managing and overseeing the technical aspects of the organization's systems.
Throughout their career, Shawn has gained experience with a wide range of operating systems, including Solaris, Windows, Debian Linux, and various server configurations. Shawn has also developed strong problem-solving and communication skills, handling customer queries and supporting internal teams.
Shawn Wilson completed an Associate's degree in Information Technology from Tri-State Business Institute, where they studied from 1999 to 2001. In addition to their degree, they hold a certification in Network+. However, no specific details are provided regarding the institution or the year they obtained this certification.
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