Billie Harland

Billie Harland is a seasoned professional with extensive experience in business systems administration and customer success, currently serving as a Senior Business Systems Administrator at LogicMonitor since July 2018. In this role, Billie oversees Gainsight, Jira, and Pendo, providing break/fix support across various departments, including customer success and software engineering. Prior to LogicMonitor, Billie held multiple roles, including Customer Success Operations Manager and Customer Success Representative at Vyopta Incorporated, where responsibilities included managing technical support for Fortune 100/500 clients. Billie's career also includes positions at Bazaarvoice, Volusion, and Mvironment, showcasing a strong track record in client relationship management and technical support. Billie holds a Bachelor of Music degree in Vocal Performance from Centenary College of Louisiana.