Crystal Benavides

Crystal Benavides, MSCJ, currently serves as a Senior Customer Success Manager for Managed Service Providers at LogicMonitor, a leader in SaaS-based unified observability and IT operations data collaboration. In this role, Crystal develops and manages relationships with 12 enterprise MSPs, focusing on aligning business strategy with success metrics and identifying technical opportunities. Prior experience includes leadership positions at MongoDB, Sencha, and SolarWinds, where Crystal achieved significant sales growth, developed sales teams, and implemented systematic sales processes that delivered predictable revenue. Crystal holds a Master of Science in Criminology and a Bachelor of Science in Criminal Justice from Texas State University.