Laura Silva

Laura Silva is an experienced professional with a diverse background in client relations and team management, currently serving as a Resolution Manager at LogMeIn since January 2014. Responsibilities include managing a multi-national team and handling various operational tasks such as time-off requests, training, and payroll. Previously, Laura held roles as a Resolution Specialist Team Lead and Technical Support Specialist, where expertise in client consultation, conflict resolution, and technical troubleshooting was demonstrated. Earlier positions included customer service and technical support roles, as well as positions within the beauty and senior living sectors, showcasing a strong emphasis on customer care and engagement. Laura holds a high school diploma from Anderson High School and completed education at Taylor Andrews between 2015 and 2017.