Charlie MacArthur

Charlie MacArthur is currently holding the position of Technical Account Manager / Services Consultant at LogRhythm since December 2018. Prior to this role, Charlie also served as a Senior Support Escalation Manager and Support Escalations Manager at the same company, focusing on improving customer satisfaction and resolution time for escalated issues globally. With previous experience as a Solutions Engineer at Atech Support Ltd, Technical Engineer at Ultima Business Solutions, and Games Developer at HCL Technologies, Charlie has a diverse background in technology and customer support. Charlie's educational background includes attending Henley College and Reading College.