Tiago Freitas Moreira

Tiago Freitas Moreira is an experienced professional in quality and customer service processes, currently serving as Supervisor de Processo De Qualidade De Atendimento at Lojas Renner since February 2014. In this role, Tiago is responsible for creating quality reports on financial operations, identifying critical points in processes such as card issuance and personal credit, and ensuring compliance with regulatory standards while enhancing customer service excellence. Previously, from October 2011 to January 2014, Tiago held leadership positions at Lojas Riachuelo S/A, focusing on operational management, commercial strategy, and human resources development. Tiago started the career as an Assistente de crédito at Magazine Luiza in 2003 and later advanced to Supervisor de Vendas at Walmart. Educationally, Tiago holds a degree in Marketing from Faculdade do Senac and a pós degree in Gestão de Pessoas from FAPA.