Kostadin Lilov

Kostadin Lilov is an accomplished professional in customer success and management with extensive experience spanning various industries. Currently serving as a Membership Executive at Pavilion and holding dual roles at Lokalise as Head of Customer Success and Senior Manager of Customer Success, Kostadin has effectively mentored future leaders in customer success at CS Connect. Previous roles include Head of Customer Success and Customer Support at Expandi.io, where innovative outreach strategies were developed, and Head of Customer Success at Scrive, known for pioneering e-signature solutions. Kostadin has also contributed as a Team Lead Customer Success EMEA at Foleon and built strong relationships with key accounts as a Customer Success Manager at Hotelchamp. Early career experience includes positions in food and beverage management at DoubleTree by Hilton Amsterdam Centraal Station and academic support at Hotelschool The Hague, where a Bachelor of Business Administration in Hospitality Management was attained.