Gabrielle C.

Head of Customer Care at Lolli

Gabrielle C. currently serves as the Head of Customer Care at Lolli. Prior to this, they worked as a Support Contract Manager/ Inside Sales for Konica Minolta Healthcare Americas, Inc. from October 2012 to March 2019. In this role, they were responsible for managing the Support Contracts Coordinator, expired customer and dealer accounts, and all service contracts for Viztek LLC and 20/20 Imaging. Gabrielle was also responsible for processing all service revenue for Viztek LLC and 20/20 Imaging, service collections, and tracking and reporting service growth and trends.

Before Konica Minolta Healthcare Americas, Inc., Gabrielle worked as Lead Reception Supervisor and Guest Services for The Umstead Hotel and Spa from February 2010 to November 2012. In this role, they managed up to 15 associates acting as Manager on Duty & Overnight Housekeeping Manager, and shadowed and trained Front Office Staff ensuring execution of Forbes and AAA standards.

Gabrielle has extensive experience in customer service and management. Gabrielle is dedicated to providing excellent customer care and ensuring that all customers are satisfied with their experience.

Gabrielle C. attended Wake Technical Community College and Meredith College. Gabrielle has a certification from Wake County in Notary Public and a certification from American Heart Association in CPR/ AED Certified.

Their manager is Alex Adelman, CEO & Co-Founder. Gabrielle C. works with Matt Senter - CTO & Co-Founder, Shana Jordan - COO, and Pearson Cunningham - VP, Design.

Timeline

  • Head of Customer Care

    Current role

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